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PISEN Official Website Shipping Policy
At PISEN, we aim to ensure that your orders are processed and delivered in a timely manner. Below are the details of our shipping policies for both available and pre-order products.
1. Shipping Timeline
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Available Products: All available products are shipped within 24 hours of placing your order. You will receive a confirmation email with tracking information once your order has been dispatched.
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Pre-Order Products: Pre-order products will be shipped according to the instructions provided on the product’s page. Please refer to the specific product details for estimated shipping dates.
2. Shipping Carrier
We use Flash for all our shipping needs. Flash is a reliable and efficient carrier that ensures fast delivery to your doorstep.
3. Shipping Fees
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Standard Shipping Fee: A flat rate of 28 Thai Baht is charged for all orders within Thailand.
- For international orders, shipping fees may vary based on location and will be calculated during checkout.
4. Delivery Times
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Standard Delivery: The estimated delivery time for domestic orders is typically between 1-3 business days, depending on your location within Thailand.
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Please note that delivery times may vary for pre-order products and special circumstances such as holidays or unforeseen shipping delays.
5. Order Tracking
Once your order has been dispatched you will receive an email with tracking details so you can monitor the progress of your delivery. Alternatively click here to go to our order tracking page and fill in your order number to track your order.
6. Shipping Restrictions
At this time, we only ship within Thailand. For international shipping inquiries, please contact our customer service team for assistance.
7. Delayed or Lost Shipments
If you experience any issues with delayed or lost shipments, please contact our customer support team at info@pisentech.co.th or +66 0840041099, and we will assist you in resolving the matter.
8. Contact Us
For any further questions about shipping, feel free to reach out to our support team.
- Email: info@pisentech.co.th
- Phone: +66 0840041099
